Returns & Exchanges
At Tontine, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all eligible bedding and decor items. If your purchase isn't the perfect fit for your space, we are here to help with a simple and transparent return process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in unused, resaleable condition.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit back to your original payment method within 5-7 business days.
